Case studies
Real engagements. Real outcomes.
A growing collection of NetSuite engagements — covering implementation, integration, recovery and Agentic AI patterns. Each case study walks through the problem, the approach, and what was delivered.
Pattern · Agentic AI · Architecture
NetSuite × Agentic AI — Connecting NetSuite to Claude via MCP
A working pattern for letting AI agents (Claude, ChatGPT, Cursor) safely query and update NetSuite data through the Model Context Protocol. 15+ tools, role-based TBA permissions, JSON Schema validation, two-phase writes, full audit logging.
Education · Integration · Multi-entity
NetSuite × iSAMS & Famly — schools & nurseries into one finance picture
Connecting iSAMS (schools) and Famly (nurseries) to NetSuite OneWorld across 40 subsidiaries — billing, payments, occupancy and funded free-hours flowing in via API, with consolidated AR, revenue-leakage detection and a live demo dashboard.
SaaS · Integration · EU localisation
Cape.io — NetSuite ↔ Fortnox bidirectional integration
A native SuiteScript 2.1 integration covering 6 entity types across 8 EU subsidiaries — including Swedish e-invoicing, German §14 UStG compliance, DATEV export, and statutory tax reporting. Built without any iPaaS licence cost.
Manufacturing · AR hardware · WMS
Wave Optics — End-to-end NetSuite for AR-headset manufacturing
Full NetSuite OneWorld for the AR-optics manufacturer later acquired by Snap. Advanced Inventory, multi-level BOMs, manufacturing routings with inspection, APM, and a bidirectional RestAPI integration to Proteus WMS.
SaaS · SuiteBilling · Revenue Recognition
Cloud Billing & Revenue Recognition for a multi-cloud reseller
SuiteBilling and ARM (IFRS 15) for a SaaS company reselling AWS, Azure and GCP — plus their own professional and managed services. Consumption, subscriptions and projects on one invoice and one revenue schedule.
Media & eCommerce · CRM integration
Pink Group — Salesforce ↔ NetSuite integration
Bidirectional Salesforce ↔ NetSuite integration covering customers, opportunities, sales orders, items and pricing — a foundational pillar of an ERP consolidation that took month-end close from 12 days to 2.5.
PSA · SuiteProjects · Quote-to-Project
Pink Group — SuiteProjects with Salesforce Quote-to-Project
End-to-end SuiteProjects implementation where the Salesforce Opportunity becomes the Project header and each Quote line becomes a Project line — wired through rate cards, activation, resource allocation, billing schedules, timesheets, change orders, budgeting and reporting.
eCommerce · Multi-warehouse · DACH launch
UK luxury menswear — German marketplace with Shopify+ & 4-warehouse fulfilment
End-to-end German market launch for a UK luxury menswear brand. NetSuite integrated with Shopify+, Avalara for German VAT, and four warehouses (Paris, Atlanta, Sydney, Germany) handling orders, item fulfilments and delivery notes from one source of truth.
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